Contact Us

We’re here to help with any questions about our products, orders, or anything else.

Email Us

For all enquiries, please contact us at:
sales@scentedserenade.co.uk

We aim to respond within 24 hours (Monday–Friday).

Orders & Support

If your enquiry is about an order, please include:

• Your order number
• Your name
• A brief description of your query

This helps us resolve your request as quickly as possible.

Business Information

Scented Serenade
Ludlow, Shropshire
United Kingdom

Customer Support Hours

Monday – Friday: 9:00am – 5:00pm
Saturday – Sunday: Closed

Get in Touch

Have a question about our candles, wax melts, or diffusers?
We’re always happy to help — whether you’re choosing a fragrance or need support with an order.